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Refund Policy

Last updated November 14, 2026

First paid song guarantee

If your first paid song doesn't work for you, email us within 7 days of purchase and we'll refund it.

Bundles

Unused credits from a 10-song bundle can be refunded within 7 days of purchase. Credits already used aren't refundable.

How refunds work

Refunds go back to your original payment method through Stripe, usually within 5–10 business days. Refunded credits are removed from your account.

Before asking for a refund

Try re-converting the song, saving your own spelling for any word that sounds off, or using "Report" on the word so we can improve it. Re-converting a song you've paid for is always free.

Suab Hmoob is operated by OgCal Brands, LLC. Questions: support@suabhmoob.com